Frequently Asked Questions
We answer your questions and provide you with the necessary, comprehensive information for your hiring journey.
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NUYONG AGENCY PTE LTD aims to make the process of hiring a maid as simple as possible.
We cover all the aspect of applications and procedures such as
- initial interview and selection,
- work permit application,
- security bond and insurance,
- travel arrangements,
- medical screening,
- training etc,
to ensure the transition is smooth and complies with the Singapore law.
In addition, our FAQ section allows us to further answer your questions and provide our clients with the necessary, comprehensive information along their hiring journey.
Costs
How much is my maid’s levy?
The standard migrant domestic worker’s (MDW) levy is $300 per month. (Daily: $9.87).
For additional migrant domestic worker(MDW), the levy is $450 per month. (Daily: $14.80)
The migrant domestic worker’s levy is to be paid by the domestic employers at the end of each month and should be done so only in the form of GIRO payments. If employers fail to maintain a valid GIRO account, the work permit of the maid will be cancelled.
For a first-time maid, the levy will begin on the fifth day of her arrival (excluding the day of arrival). Otherwise, the levy begins the next day of her arrival.
Employers are given up to 17th day of the following month before the deduction is made. If the 17th is a non-working day, the deduction will be made on the next working day.
Are there any Maid Levy Concessions?
For employers who engage a maid to look after an elderly at least the age of 67, a person with disabilities, or a child under the age of 16, the subsidized levy is $60 per month. (Daily: $1.98)
*Please note levy concessions has a cap of 2 helpers per household.
Each levy for each helper is based on 1 eligible person in the household.
You can also waive your maid's (FDW)levy if she:
- Is on overseas leave for at least 7 consecutive days, capped at 60 calendar days per calendar year.
- Is on hospitalisation leave issued by Singapore hospitals, capped at 60 calendar days per calendar year.
- Does not return to Singapore after overseas leave.
- Is under police custody or is housed at the embassy.
- Passed away.
Can I claim tax relief for maid levy?
Yes.
You are eligible if:
- you are a married woman and has been elected for separate assessment; or
- you are married and your husband is not resident in Singapore; or
- you are separated or divorced or widowed and living with your unmarried child for whom you can claim child relief.
Who is responsible for the medical expenses of my maid?
The employer will be responsible for all expenses of his/her migrant domestic worker (MDW). Employers are required to bear the full cost of the medical care, including hospitalization and are not allowed to pass this cost to their maids.
As medical occurrence and fees can be rather unpredictable, we would strongly advise employers to purchase a comprehensive coverage for their maids to ensure these costs are covered for. Always consider upgrading your insurance plan to get a higher medical coverage.
Costs
How much is my maid’s levy?
The standard migrant domestic worker’s (MDW) levy is $300 per month. (Daily: $9.87).
For additional migrant domestic worker(MDW), the levy is $450 per month. (Daily: $14.80)
The migrant domestic worker’s levy is to be paid by the domestic employers at the end of each month and should be done so only in the form of GIRO payments. If employers fail to maintain a valid GIRO account, the work permit of the maid will be cancelled.
For a first-time maid, the levy will begin on the fifth day of her arrival (excluding the day of arrival). Otherwise, the levy begins the next day of her arrival.
Employers are given up to 17th day of the following month before the deduction is made. If the 17th is a non-working day, the deduction will be made on the next working day.
Are there any Maid Levy Concessions?
For employers who engage a maid to look after an elderly at least the age of 67, a person with disabilities, or a child under the age of 16, the subsidized levy is $60 per month. (Daily: $1.98)
*Please note levy concessions has a cap of 2 helpers per household.
Each levy for each helper is based on 1 eligible person in the household.
You can also waive your maid's (FDW)levy if she:
- Is on overseas leave for at least 7 consecutive days, capped at 60 calendar days per calendar year.
- Is on hospitalisation leave issued by Singapore hospitals, capped at 60 calendar days per calendar year.
- Does not return to Singapore after overseas leave.
- Is under police custody or is housed at the embassy.
- Passed away.
Can I claim tax relief for maid levy?
Yes.
You are eligible if:
- you are a married woman and has been elected for separate assessment; or
- you are married and your husband is not resident in Singapore; or
- you are separated or divorced or widowed and living with your unmarried child for whom you can claim child relief.
Who is responsible for the medical expenses of my maid?
The employer will be responsible for all expenses of his/her migrant domestic worker (MDW). Employers are required to bear the full cost of the medical care, including hospitalization and are not allowed to pass this cost to their maids.
As medical occurrence and fees can be rather unpredictable, we would strongly advise employers to purchase a comprehensive coverage for their maids to ensure these costs are covered for. Always consider upgrading your insurance plan to get a higher medical coverage.
